Microsoft Dynamics 365 Marketing (MB-220T00)

 

Course Overview

This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email marketing messages. All these pieces are tied together through interactive customer journey design, including event and survey configuration.

Who should attend

This course is designed for IT or marketing professionals who want to learn how to leverage Dynamics 365 Marketing for businesses.

Certifications

This course is part of the following Certifications:

Prerequisites

Knowledge of the Dynamics 365 platform and an understanding of basic marketing principles. Power Platform experience, especially in model-driven applications, is also recommended.

Course Objectives

  • Configure advanced settings
  • Manage marketing content, templates and integrations
  • Create and manage leads
  • Design and create marketing forms and pages
  • Create and manage segments
  • Set up and launch customer journeys
  • Create and manage events
  • Distribute and analyze surveys

Course Content

  • Configure Dynamics 365 Marketing
  • Manage segments and lists
  • Manage marketing forms and pages
  • Manage leads, accounts, and contacts
  • Manage marketing emails, customer journeys, and real-time marketing
  • Manage events
  • Create surveys with Dynamics 365 Customer Voice
  • Analyze insights in Dynamics 365 Marketing
Online Training

Duration 4 days

Classroom Training

Duration 4 days

Schedule

English
1 hour difference
Online Training This is a FLEX course.
Time zone: British Summer Time (BST)
2 hours difference
Online Training This is a FLEX course.
Time zone: Gulf Standard Time (GST)
Online Training This is a FLEX course.
Time zone: Greenwich Mean Time (GMT)
Online Training This is a FLEX course.
Time zone: Gulf Standard Time (GST)
7 hours difference
Online Training Time zone: Central Daylight Time (CDT)
Online Training Time zone: Central Daylight Time (CDT)
Online Training Time zone: Eastern Standard Time (EST)
Online Training Time zone: Central Daylight Time (CDT)
Online Training Time zone: Eastern Standard Time (EST)
Online Training Time zone: Eastern Standard Time (EST)
8 hours difference
Online Training Time zone: Central Standard Time (CST)
9 hours difference
Online Training Time zone: Pacific Daylight Time (PDT)
Online Training Time zone: Pacific Daylight Time (PDT)
Instructor-led Online Training:   This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom. All FLEX courses are also Instructor-led Online Trainings (ILO).
Egypt
Cairo Course language: English
Cairo Course language: English
Middle East
Qatar
Doha Course language: English
Saudi Arabia
Riyadh Course language: English
United Arab Emirates
Dubai This is a FLEX course in English language.
Time zone: Gulf Standard Time (GST)
Course language: English
Dubai This is a FLEX course in English language.
Time zone: Gulf Standard Time (GST)
Course language: English
This is a FLEX course, which is delivered both virtually and in the classroom. All FLEX courses are also Instructor-led Online Trainings (ILO).