Siebel 8.0 Customer Order Management: Quote to Order (Self-Study Course)
Who should attend
- Business analysts
- Project managers
Course Objectives
- Understand the COM Quote-to-Order process
- Perform asset-based ordering
- Administer lists of values (LOVs)
- Configure quote and order validation
- Configure quote and order approvals
- Administer outbound ASI Web Services
- Customize COM Signals
Product Description
- Quote to Order Overview
- Define quotes, orders, and assets
- Describe the overall quote-to-order process
- Creating Contacts and Accounts
- Define Contacts and Accounts
- Create Contacts
- Create Accounts
- The Quote to Order Process
- Create and Configure Quotes
- Convert Quotes to Orders
- Submit Orders
- Revise Submitted Orders
- Asset Based Ordering
- Configure Products for Asset-Based Ordering
- Perform Asset-Based Ordering
- Modify Assets
- Deactivate Assets
- Suspend or Resume Assets
- Administering Lists of Values (LOVs)
- Administer Lists of Values
- List Commonly-Used LOVs for COM
- Siebel Foundational Concepts
- Describe Business Components and Business Objects
- Describe Workflow Processes and Business Services
- Describe Runtime Events
- Validation and Approvals
- Configure Data Validation
- Configure Approvals
- Calculation Services
- Define Application Services Interfaces (ASIs)
- List ASIs Used in the Quote-to-Order Process
- Describe How to Configure COM ASIs as Outbound Web Services
- Configure the Siebel Shipping Calculation Service
- Signals
- Define Signals
- Customize COM Signals