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Dynamics 365 for Sales (MB-210)

Course Description Schedule Course Outline
 

Course Overview

Microsoft Dynamics 365 for Sales is an end-to-end application to manage the handling of customers and potential customers; tracking data against sales goals, automating your best practices, learning from your data and more. Join our team of globally recognized experts as they take you step by step from lead to opportunity to closed deal. Using the application’s available automation and customization options you will learn how to enable sales staff to be their most productive selves.

Who should attend

A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.

Prerequisites

Familiarity of business applications and the desire to customize and implement them for your business.

Course Objectives

After completing this course, you will be able to:

  • Install and configure the application
  • Identify common sales scenarios
  • Complete a sales cycle
  • Configure product catalog
  • Manage customer records
  • Utilize analytics tools with customer data

Course Content

  • Sales Overview
  • Working with Opportunities
  • Quotes to Orders
  • Sales Analytics and Insights
Classroom Training

Duration 1 day

 
Click on town name to book Schedule
Africa
Egypt
28/07/2019 Cairo Course language: English
27/10/2019 Cairo Course language: English
Middle East
United Arab Emirates
28/07/2019 Dubai Course language: English This course is being delivered by iTLS.
27/10/2019 Dubai Course language: English This course is being delivered by iTLS.
Europe
Germany
26/11/2019 Munich
Switzerland
21/10/2019 Zurich