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Dynamics 365 Customer Engagement Core (MB-200)

Course Description Schedule Course Outline
 

Course Overview

Courses in this packaged set:

  • MB-200T01: Dynamics: Power platform fundamentals
  • MB-200T02: Dynamics: Power platform automation
  • MB-200T03: Dynamics: Power platform integrations
  • MB-200T04: Dynamics: Power platform test and deploy

Who should attend

A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.

Prerequisites

This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 work load administrator certification paths.

Course Objectives

After completing this course, you will be able to:

  • Identify platform components.
  • Understand administrator options.
  • Effectively model data.
  • Build a basic model driven application on the Power Platform.
  • Build a basic canvas application on the Power Platform.
  • Manage user’s access to data and functionality using security.
  • Identify automation options available in the Power Platform.
  • Identify when to use what automation.
  • Create and use business rules.
  • Create and use workflows.
  • Create and use Microsoft Flows.
  • Create and use business process flows.
  • Identify key integration scenarios.
  • Configure and use integrated email.
  • Configure and use Outlook integration.
  • Configure and use additional Office integrations.
  • Import and export data.
  • Enable and update first-party applications.
  • Install third-party applications.
  • Configure managed and unmanaged solutions.
  • Update and patch solutions.
  • Distribute solutions.

Follow On Courses

Course Content

  • Platform Overview
  • Data Modeling
  • Model Driven Apps
  • Canvas Apps
  • Security
  • Platform Automation Overview
  • Business Rules
  • Workflows
  • Microsoft Flows
  • Business Process Flows
  • Introduction to Integrations
  • Integration with Office
  • Managing Data
  • Manage Instances and Applications
  • Manage Solutions
  • Additional Deployment Considerations
  • Documentation and Testing
Classroom Training

Duration 5 days

 
Click on town name to book Schedule
Africa
Egypt
20/10/2019 - 24/10/2019 Cairo Course language: English
Middle East
United Arab Emirates
20/10/2019 - 24/10/2019 Dubai Course language: English This course is being delivered by iTLS.
Europe
Germany
09/09/2019 - 13/09/2019 Frankfurt
04/11/2019 - 08/11/2019 Frankfurt
Switzerland
14/10/2019 - 18/10/2019 Zurich
Latin America
Argentina
02/09/2019 - 06/09/2019 Online Training Time zone: America/Buenos_Aires Course language: Spanish
Brazil
05/08/2019 - 09/08/2019 FLEX training This is an Portuguese language FLEX course.
Time zone: America/Sao_Paulo
Mexico
05/08/2019 - 09/08/2019 FLEX training This is an Spanish language FLEX course.
Time zone: America/Mexico_City
Peru
07/10/2019 - 11/10/2019 Online Training Time zone: America/Lima Course language: Spanish
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom.