Change Management for an AI Mindset on Google Cloud (CMAMGC) – Outline

Detailed Course Outline

Module 1 - AI and the changing organization

Topics:

  • 1. The future of work: The AI landscape
  • 2. AI adoption friction forces
  • 3. Assessing your organization’s AI readiness

Objectives:

  • Analyze the unique psychological and operational friction forces of AI transformation to diagnose organizational readiness.

Activities:

  • 1x discussion to identify friction forces
  • 1x activity to diagnose organizational readiness

Module 2 - Building change architecture

Topics:

  • 1. Stakeholder mapping
  • 2. The AI narrative: Crafting a communication strategy
  • 3. Behavioral activation: Moving from awareness to advocacy

Objectives:

  • Apply a structured framework to construct a change management plan that moves employees from awareness to behavioral advocacy.

Activities:

  • 1x activity to map stakeholders
  • 1x demo Gemini prompt
  • 1x behavioral activation discussion

Module 3 - Building AI capability at scale

Topics:

  • 1. AI literacy
  • 2. The components of AI enablement
  • 3. Managing your workforce through the transition

Objectives:

  • Design an AI literacy and upskilling ecosystem that addresses workforce capability gaps.

Activities:

  • 1x workforce management discussion

Module 4 - Sustaining the culture

Topics:

  • 1. What should you measure?
  • 2. Establishing feedback loops
  • 3. The virtuous cycle

Objectives:

  • Evaluate change program effectiveness by mapping behavioral leading indicators to business value and establishing a formal change governance loop.

Activities:

  • 1x value mapping discussion
  • 1x Change Management framework demo prompt

Module 5 - Summary and quiz

Topics:

  • Review of core concepts
  • Quiz

Activities:

  • 4x multiple choice quiz questions

Module 6 - Appendix

Topics:

  • 1. AI change readiness diagnostic
  • 2. “Change management framework generator” prompt

Activities:

  • Resources for participants to use in their own time.